Privacy Policy

At Platinum Esports, we take pride in making sure that your data is protected not only on your end, but ours as well. That is why we hold ourselves to the highest levels of CIS Controls (Learn more here), to make sure that we keep your data safe. You may also review our privacy policy below.

1. Introduction

Welcome to Platinum Esports (“we,” “our,” “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

We may collect information about you in various ways, including:

  • Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you shop, connect or otherwise interact with our site.

  • Derivative Data: Information our servers automatically collect when you access the website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the website.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:

  • Generate a personal profile about you to make future visits to the website more personalized.

  • Increase the efficiency and operation of the website.

  • Monitor and analyze usage and trends to improve your experience with the website.

  • Notify you of updates to the website.

  • Offer new products, services, and/or recommendations to you.

  • Perform other business activities as needed.

  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

  • Request feedback and contact you about your use of the website.

  • Resolve disputes and troubleshoot problems.

  • Send you a newsletter.

  • Solicit support for the website.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law: We will provide only the most relevant data when required to by law.

  • Third-Party Service Providers: Your data may be shared with 3rd parties that we engage with, such as payment processing, webhosting, etc.

  • Business Partners: We may share basic information with sponsors and other partners.

5. Tracking Technologies

  • Cookies and Web Beacons: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience.

  • Internet-Based Advertising: Additionally, we may use third-party software to serve ads on the website, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.

  • Website Analytics: We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing services on the website through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users’ use of the website, determine the popularity of certain content, and better understand online activity.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13